Privacy Policy

Overview

Privacy Policy for Simply Jewellers

Last Updated: March 2, 2026

Simply Jewellers (“we,” “us,” or “our”) recognizes the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information on https://simplyjewellers.in/ (the “Site”) and other offline sources.

By visiting or using our Site, you agree to the terms of this Privacy Policy. Simply Jewellers is a property of Simply Jewellers, incorporated under the laws of India, with its registered office at Scheme no.171, House number 24, Barsana House, Sai Kripa Colony, Indore, Madhya Pradesh – 452010.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Contact Information: Name, email, mobile number, phone number, and shipping/billing address.

  • Payment & Billing: We collect your billing name, address, and chosen payment method.

    Note: We NEVER store your credit card number, CVV, or expiry date. All payment processing is handled by secure, third-party encrypted gateways.

  • Demographic Information: Interests, jewelry preferences, or information provided during surveys and contests.

  • Technical Information: IP address, browser type, device type, operating system, and your navigation path on our Site.

2. How We Collect Information

  • Directly from You: When you register, purchase a product, sign up for our newsletter, or contact customer support.

  • Passively: We use tracking tools like Google Analytics, browser cookies, and web beacons.

  • From Third Parties: If you use integrated social media features (like “Login with Facebook”), the third party may share certain information like your name and email.

3. Use of Your Personal Information

  • To Fulfill Orders: To process payments, ship your jewelry, and send transactional updates.

  • To Improve Our Services: To customize your experience and display products based on your preferences.

  • Marketing: To send you information about new collections or special promotions. You can opt-out at any time.

  • Security: To detect and prevent fraud and protect our website and customers.

4. Sharing with Third Parties

We do not sell your personal data. We only share information with:

  • Service Providers: Logistics partners (couriers), payment gateways, and marketing platforms.

  • Legal Compliance: If required by law, court order, or government request to investigate fraud or protect our rights.

5. Cookies

We use “cookies” to enhance your shopping experience. You can disable cookies in your browser settings, though some features of the Site may become unavailable.

6. International Data Transfers & GDPR

Your information may be transferred to and maintained on computers located outside of your state or country. For users in the European Union (GDPR), you have the right to access, correct, or delete your personal data. To exercise these rights, please email us at [Insert Your Support Email, e.g., support@simplyjewellers.in].

7. Data Security

We implement industry-standard physical and electronic security measures. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Your Choices (Opt-Out)

  • Marketing Emails: You can opt-out by clicking “Unsubscribe” or emailing [Insert Your Support Email].

  • Transactional Messages: You will still receive order-related updates even if you opt-out of marketing.

9. Grievance Officer

In accordance with the Information Technology Act 2000, the contact details for our Grievance Officer are:

Name: [Insert Name of Officer, or ‘Customer Care Manager’]

Address: Scheme no.171, House number 24, Barsana House, Sai Kripa Colony, Indore, Madhya Pradesh – 452010

Email: [Insert Your Support Email]

Time: Mon–Fri (10 am – 6 pm)

10. Jurisdiction

Any disputes arising under this Policy shall be governed by the laws of India, and the courts of Indore, Madhya Pradesh shall have exclusive jurisdiction.